Most frequently asked questions

1) How to clean floating and wooden floors with HYLA?
2) HYLA and children
3) What is the difference among HYLA and common vacuum cleaners?
4) What kind of water is most suitable for HYLA device?
5) How is it with suction output of HYLA?
6) What is a lifetime of HYLA?
7) I heared about inadvisability of "water vacuum cleaners"
8) How is servis secured?
9) How much does HYLA cost?
10) What is the difference between HYLA self-cleaning separator and other separator cleaning systems?
11) What kind of vacuum cleaner do you have at home?

1) How to clean floating and wooden floors with HYLA?

You are using floor duster with natural fibres at the bottom side. HYLA removes dust from the air so you do not need to clean the floor so often. This way of cleaning extends floor lifetime and saves the money for varnishing and regrinding of wooden floors that is needed by frequent wet cleaning.

2) HYLA and children

In this case we promote safeness above all. As one of a few, HYLA includes children safety fuse. For a little "accidents" such as spilt infant food or yogurt on carpet or upholstery there is a qiuck and easy solution. Just wet the stain by water and clean it out with HYLA. For smooth sleeping helps HYLA air cleaning with added essential oil, see aromatherapy.

3) What is the difference among HYLA and common vacuum cleaners?

Substantial difference. Vacuum cleaners with filters and paper bags make your work ineffective and by using it you are breathing whirls of dust and dirt. As a result you just feel exhausted. The only expectations are expenditures for new paper bags and filters.
With HYLA you save time needed for tiding up because by using HYLA you not only clean out dirt from the floor but also decrease number of allergens and dust from the air. Two work in one payment.
Dirt is separated in water tank and pour out into waste pipe. It is not necessary to concern yourself with stinking bag or plastic container.
With minimum effort you get maximum goal - food feeling from pleasant and cosy home.

4) What a kind of water is most suitable for HYLA device?

Use ordinary tap water. Only for cleaning of very dirty rooms or in places with hard water add a tea spoon of soda. We recommend the same if you live nearby busy road or other sources of emissions. Weak alkaline solution of soda neutralizes and absorbs oxides from the air much better.

5) How is it with suction output of HYLA?

Let ask the question in a different way. What is more important for us? To show our neighbours how much do we pay for vacuum cleaner or to show them how quickly and well we can tide up our house?
The suction output has in comparison with other devices just relative importance. Some producers indicate it on the edge of blower, other on the edge of nozzle or by the entrance of vacuum cleaner.
Majority quotes suction input than output, so it is hard to know a lot about it.
In general, if you have some obstacles in a system where does the air circulates, the air needs more pressure to overcome the obsatecles. If these obstacles accumulate - bag fills up or filter gets clogged, the pressure before these obstacles and ability to suck out the dirt decrease.
The service life of HYLA does not have any obstacles in air circulating system or difficulties to remove the dirt effectively. What is more, HYLA has only 850 watt suction input.

6) What is a lifetime of HYLA?

Producers give HYLA perfect machine processing and high-quality materials but firstly, lifetime is influenced by the way of using. According to the 13-years experience with HYLA on the Czech market we state that most of the HYLA devices work perfectly for purpose of keeping home pleasant and healthy without any great effort.

7) I heared about inadvisability of "water vacuum cleaners"

The dangerousness of "vacuum cleaners" is caused by humidification of organic fouling which are catched on filters (scruf, hair, mites and their´s dejecta). It supports vegetation of moulds. When vacuuming for a second time, the first rush of the air passed throw the vacuum cleaner blows bites of mould spores into the living room. There is a firm evidence about continuity among mould, allergy and cancer - you can make your opinion. HYLA is lack of filters and paper bags and avoids spread of filth.

8) How is service of HYLA secured?

On call. Free customer service line 800 100 053 guarantees, that high standard of home atmosphere will not be disturbed even by HYLA revision and we will lend you compensatory machine. Our service engineers are trained by producer directly and they keep at their disposial reserve components also for first HYLAs manufactured in 1994.

9) How much does HYLA cost?

Regarding to the wide range of prices for different kinds of vacuumcleaners and the composition of accessories, concrete sum for HYLA is the outcome of the direct discussion with our colleague, who is able to find optimal solution in depence on your needs. We can hardly recognize your requerements when phoning of emailing. Inasmuch as long service life of HYLA, we would recommend you to try all the accessories where it is using. There is no charge and you are insured, that you have everything you need.

10) What is the difference between HYLA self-cleaning separator and other separator cleaning systems?

Due to the self-cleaning ability of HYLA separator it does not need to be removed and purifyed after using. If you remove and ladle the component, which revolves from 17.000 till 25.000 revs per minute, probably it will break the balance. The machine becomes noisy. In case of neglecting of service the working life and demage of the engine threatens. We can guarantee the long service life of HYLA without worrying about current maintenance, because the perfect industrial balance of HYLA engine remains.

11) What a kind of vacuum cleaner do you have at home?

HYLA of course. It does not throw up dust, it has simple and robust construction and saves time and money. It works without filters and bags based on water - self-cleaning rotation separator.